COVID-19 Restrictive Period

Resident Next-of-Kin Visitor Policy

During the COVID-19 period, and for an indefinite period thereafter, all visits by friends & family to Residents at Belvedere will be strictly controlled.

Our COVID-19 prevention measures and risk assessments are ongoing, and in conjunction with guidance from the Department of Health, visitors will be asked screening questions upon arrival. These include:

1. Have you been feeling unwell recently?
2. Have you had recent onset of a new continuous cough?
3. Do you have a high temperature?
4. Have you noticed a loss of, or change in, normal sense of taste or smell?
5. Have you had recent contact (in the last 14 days) with anyone with COVID-19 symptoms or someone with confirmed COVID-19?
6. Have you returned from Foreign Travel in the last 14 days?

If a Visitor answers ‘YES’ to any of the above, they will not be permitted to visit the Resident & they will be asked to leave the premises immediately & follow NHS COVID-19 isolation procedures.

The COVID-19 Visitor Policy (& Procedures)** are as follows:

• Unannounced & ad-hoc visits are prohibited.
• Visits must be pre-booked in advance by telephoning the Home.
• Visit ‘time-slot’s will be on a ‘first come first served basis’.
• Visits can only take place on a Wednesday & Saturday between 5:30pm & 7pm.
• Due to limited staff resources, each Resident will be allocated one visit every 10 days.
• Visitors must provide their contact details PRIOR to their visit (at time of booking).
• Upon arrival visitors must sign a declaration confirming they have no COVID-19 symptoms.
• Before the visit commences, visitors must sign a declaration confirming they have read and fully understood this COVID-19 Visitor Policy (which they will receive prior to the visit).
• Visitors must allow their temperature to be taken before the visit commences (if a temperature of 37.8 degrees or higher is evident then the visit will be cancelled & the Visitor asked to leave the premises immediately & follow NHS COVID-19 guidelines).
• Visit durations are limited to 30 minutes.
• A staff member will be in attendance throughout the duration of the visit.
• Visitors must check with the Home on the day prior to their visit, to ensure the situation in the service has not changed.
• If Visitors feel unwell on the day of the visit, then they must not attend the visit.
• Upon arrival, Visitors must ensure a face covering & gloves are worn.
• Visitors must follow instructions from staff on where to enter the building & where to complete hand sanitising. Visitors will then be shown where to sit in the designated Visitor’s Room.
• Only one person will be allowed on visits.
• Under 16-year olds will not be permitted.
• It is encouraged, where practical, that Visitor’s walk to the Home or use their own transport. Public transport is strongly discouraged.
• Visitors will have no physical interaction with Residents or Staff. A minimum distance of 3m for Residents & 2m for Staff must be maintained at all times.
• Visitors will have no contact with other Residents and minimal contact with care home Staff. Where needed, conversations with Staff can be arranged over the phone following the visit.
• To catch coughs and sneezes, tissues will be provided. Hands must be sanitised after coughing or sneezing.
• After the visit starts, should a Visitor display symptoms such as coughing, constant sneezing, flushed appearance etc., the visit will be terminated immediately and the Visitor asked to leave the premises.
• No gifts, flowers or other items are allowed or will be accepted during the visit.
• If a Visitor breaches any of the ‘Policies & Procedures’ stated here, the visit will be terminated immediately, and the Visitor asked to leave the premises.

**Should it be necessary, and where advised to do so, this Policy may revert back to a complete ban on all visits**.